Privacy policy

PawCarli is operated by CARLI SICHER QC INC (“PawCarli,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through pawcarli.com (the “Website”).

This Privacy Policy explains what personal information we collect, how we use it, when we share it, how cookies and similar technologies are used, and what privacy rights may be available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number, if provided
  • Order and purchase information
  • Payment-related information necessary to process transactions
  • Customer service communications
  • Information you provide when requesting a return, refund, replacement, or other support
  • Other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit the Website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate location derived from technical information
  • Website usage and interaction information
  • Cookies and similar identifiers

We do not intentionally request sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Ship purchased products
  • Send order confirmations and shipping updates
  • Provide customer service
  • Process returns, refunds, replacements, and exchanges where applicable
  • Communicate with you about your orders or requests
  • Maintain and improve the Website
  • Prevent fraud, abuse, and unauthorized activity
  • Protect the security of our Website and business
  • Comply with legal and regulatory obligations
  • Analyze Website performance and usage
  • Provide marketing or promotional communications where permitted by law
  • Personalize or improve your experience on the Website

We may also use information in aggregated or de-identified form where permitted by applicable law.

3. Payment Information

Payments may be processed by third-party payment service providers.

We generally do not store complete payment card numbers on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

  • Essential Website functions
  • Shopping cart and checkout functionality
  • Remembering preferences
  • Security and fraud prevention
  • Website analytics
  • Understanding Website usage
  • Marketing and advertising, where applicable

Some cookies may be necessary for the Website to function properly, while others may be optional.

Depending on your browser, device, location, or the services used on the Website, you may be able to control certain cookies through browser settings or available cookie controls.

Disabling certain cookies may affect Website functionality.

5. Third-Party Service Providers

We may use third-party service providers to operate and support our business.

Depending on the services used by the Website, these providers may assist with:

  • E-commerce and Website hosting
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Customer service
  • Website analytics
  • Marketing and advertising
  • Fraud prevention
  • Security
  • Email communications

These service providers may process personal information as necessary to provide services to us.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, users, or business.

6. Business Transfers

If CARLI SICHER QC INC or PawCarli is involved in a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide requested services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our agreements

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of personal information.

9. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law.

These rights may include:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting information about how personal information is collected or used
  • Requesting a copy of certain personal information
  • Opting out of certain marketing communications
  • Objecting to or restricting certain processing
  • Withdrawing consent where processing is based on consent
  • Requesting information about certain disclosures or sharing of personal information

We may need to verify your identity before completing certain privacy requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Subject to applicable legal exceptions, California residents may have the right to:

  • Know what categories of personal information are collected
  • Know the purposes for which personal information is used
  • Request access to personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information where applicable
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Receive equal treatment for exercising privacy rights

We do not sell personal information for money.

However, depending on the third-party analytics, advertising, or similar technologies used on the Website, certain activities may be considered “sharing” of personal information under California law.

California residents may contact us at service@pawcarli.com to exercise applicable privacy rights or request information about our privacy practices.

We will not discriminate against you for exercising privacy rights granted by applicable law.

11. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable data protection laws may provide additional rights.

Depending on the circumstances, our legal bases for processing personal information may include:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Our legitimate interests, where those interests are not overridden by your rights

You may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, as well as rights relating to data portability and withdrawal of consent where applicable.

Personal information may be processed in the United States or other countries where our service providers operate. Where required by applicable law, we will use appropriate safeguards for international data transfers.

12. Children's Privacy

The Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at service@pawcarli.com so that we can take appropriate steps.

13. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, promotions, or other PawCarli updates.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting service@pawcarli.com.

Transactional communications, such as order confirmations, shipping updates, and customer service messages, may still be sent when necessary to complete or support your order.

14. External Websites

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, or legal requirements.

Any updated version will be posted on this page with an updated “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

CARLI SICHER QC INC
PawCarli
509 Pittsburgh St
Mars, PA 16046
United States

Email: service@pawcarli.com